Frequently Asked Questions (FAQs)
Ordering & Delivery
Can I order for same-day pickup or delivery?
Yes! Only Custom Boxes with print or special flavor request require ordering ahead. Having issues with placing same day order online? Give us a call at (201) 292-4585
Can I place an order for a future date?
Absolutely. You schedule pickup or delivery up to 60 days in advance. It's perfect for planning gifts, celebrations, or weekend treats ahead of time.
How far in advance should I place a large or custom order?
For large events like weddings, showers, or corporate gifting, we recommend ordering at least 5 business days in advance. For fully customized favors—including printed macarons, custom colors, or special packaging—please reach out to us via phone (201) 292-4585, or email info@wakupbuttercup.com We’ll confirm what’s possible based on your timeline and event needs.
Flavors & Customization
Can I request my own flavor?
Yes! We love working with new ideas. Custom flavors require a minimum of 6 macarons and can be requested. Select Custom Boxes on the menu and proceed with selecting custom flavor. Or you can just give us a ring or send email via info@wakeupbuttercup.com. We’ll confirm what's possible based on timing and ingredients.
Can I request an image or message to be printed on macarons?
Absolutely. We offer edible printing for names, short messages, and simple logos. Just upload your image or type your message when placing your custom order. Darker prints and design that can fit into circle work best. We can however accommodate any request.
Can I customize the packaging?
Yes—for favors, we offer custom stickers, bows (with or without tags), and cards. Favor packs come in clear or minimal packaging and are fully customizable for events or gifting.
Larger macaron boxes (like 6, 12, or 24-piece sets) are packaged in *Wake Up Buttercup* branded boxes. These can be customized with printed macarons and message cards, but the outer packaging is not currently available for logo or private-label branding. We’re actively gathering feedback and may offer generic, brand-neutral boxes in the future.
Ingredients & Dietary Needs
Are your macarons gluten-free?
Yes! Majority of our macarons are made with premium nut flours and contain no gluten. However, they are prepared in a shared facility and are not certified gluten-free. Flavors that contain gluten are marked as such. (Currently only Double Trouble macaron contains small amount of gulten)
Do you offer vegan or sugar-free macarons?
Not yet—but we’re working on both options! Follow us for updates as we test and refine new recipes.
I have a nut allergy. Can I still order macarons?
All of our macarons contain nuts (almond + others), but if you need a specific nut-free version we might be able to accommodate. Please contact us first to discuss options and safety.
Macarons & Events
How are your macarons made?
Every macaron is made by hand—from whipping to piping. They are made with love and care. Our customer rave about it. We often hear " I don't like macarons" but convert the non believers quickly. You just have to try Wake Up Buttercup macarons. If you still don't like them... NOT going to happen. :-).
Can you adjust the filling for outdoor events?
Yes! For warmer or outdoor settings where buttercream may not hold, we offer more temperature-stable fillings like ganache or fruit-based centers. Just let us know your event details when placing your custom order.
Can I request specific macaron colors with different flavors?
Yes, we can often customize the shell color to match your event or theme—even if it’s not traditionally paired with that flavor. That said, customizing the *flavor* insert separately from its natural color can be more challenging. For example, delivering a strong raspberry flavor without its signature pink hue takes some extra creativity. But if it matters to you, we’re happy to explore solutions—just let us know what you have in mind!
Macarons Storage
How long do macarons stay fresh?
Our macarons are fresh and are best withing 7 days when refrigerated. For longer storage, they can be frozen for up to 3 months and they taste as fresh and delicious.
What’s the best way to store or freeze them?
Store macarons in their box. For freezing either place them in Ziploc bag or air tight container, or in thier original box with cellophane wrap around it.
Are you macarons frozen for shipping?
We ship our macarons at their freshest.
To keep the buttercream perfectly set and every bite as indulgent as it should be, we sometimes chill-blast them—especially during warmer months. This way, your macarons always arrive in their best condition, ready to enjoy.